BACK OFFICE AND BUSINESS PRACTICES

The importance of Data, at your fingertips

BACK OFFICE AND BUSINESS PRACTICES

CONTROL AND MANAGEMENT OF PRACTICES

In every Company the very best achievements are the result of processing work, filtering and analysis of the data processed by the back office, providing from the “backstage” of company processes, their own personal contribution to the success of all business initiatives.

To guarantee excellent performance in activities such as transcription, insertion and processing of data, compliance control, activation of procedures, transfer of documentation to offices, an adequate technical infrastructure must be configured and equipped with duly trained personnel, therefore representing a long-term investment.

Vox Gentium provides your Company with a specialised structure and the professionalism of its resources, matured in the field of Water and Electricity Multi-utilities, to design and create the most suitable back-office activities for your requirements, with huge savings in terms of money and time.

Our back office structure is designed to provide specialised coverage of both organisational and administrative management activities; an area with which the end user does not usually interface, but which enables the realisation of the products or services intended for him, thus completing the work begun by the operator on the headset.

MANAGEMENT OF BUSINESS PRACTICES

Assigning the processing of business and Back Office practices to Vox Gentium means having at your disposal the safety of a technical and operative infrastructure, flexible and fully integrable with the main Management Software of your Company, assisted by web-based platforms developed by our technicians, capable of simplifying the supply of the Service and traceability of workflows.

A DEDICATED SOLUTION

Our business Consultants are at your side to create a specifically developed service project according to the requirements of your Company, analysing the technical considerations and critical points of management of everyday operations, with the objective of guaranteeing optimisation of the processes and improvement of the quality of the Service perceived by your Clients.